911 Training Institute’s Survive & Thrive! Core Stress Resilience Trainings – Stearns County

There’s no other stress resilience course like this in the 9-1-1 industry. This unique 1-day course, developed by a mental health professional specializing in 9-1-1 stress, moves way beyond “cookie cutter” advice. You will be empowered to manage the stres...

Train-the-Trainer - Multiple Locations (2 Days)

Course Description: Two day ARMER end user trainer course of instruction with the intent of certification of individuals to deliver ARMER End User Training. Training shall be designed to cover the ARMER system, including basic characteristics and function...

ARMER System Administrator - Multiple Cities (3 Days long)

Course Description: System Administration Training (three-days long) is for individuals who have yet to be trained for ARMER system administration tasks. Both classroom and hands-on system administration functions will be utilized to accomplish training o...

Cleaning and Disinfecting Guidelines for COVID-19 Response

In response to the Coronavirus (COVID-19) pandemic, radio manufacturers have provided recommended cleaning and disinfecting instructions for their radios and accessories, consoles, monitors and network infrastructure equipment.

View Cleaning Guidelines:

• Mot...

Resources and Documents from ECN

Our role at the Minnesota Department of Public Safety division of Emergency Communication Networks (DPS-ECN) is to provide support and to help public safety communicators navigate through uncertain times. DPS-ECN is sharing the following recommendations a...

FEMA Non-Healthcare COVID-19 PPE Needs Fact Sheet

FEMA has recently published a fact sheet regarding Coronavirus (COVID-19) Pandemic: Addressing PPE Needs in Non-Healthcare Setting.

This guidance summarizes how organizations should consider and manage their personal protective equipment (PPE) needs while ...

CISA Coronavirus (COVID-19) Resources

CISA Guidelines for 911 Centers: Pandemic document suite (June 2020) 

Developed to support public safety partners across all levels of government when developing plans and actions regarding governance, procedures, staffing, and cleaning and disinf...

NENA’s Coronavirus (COVID-19) Resources

NENA’s Coronavirus (COVID-19) Resources

View NENA’s Coronavirus (COVID-19) Resources page:

• Navigating the COVID-19 Pandemic From the 9-1-1 Center Webinar on March 25th (Note: Webinar access is free, but you still need to register to view it)

NENA Resources a...