Our role at the Minnesota Department of Public Safety division of Emergency Communication Networks (DPS-ECN) is to provide support and to help public safety communicators navigate through uncertain times. DPS-ECN is sharing the following recommendations and resources.

Emergency Communications Security and Operational Recommendations (January 2021)

• ECN - Emergency Communications Security and Operational Recommendations

CISA Guidelines for 911 Centers: Pandemic document suite (June 2020) 

Developed to support public safety partners across all levels of government when developing plans and actions regarding governance, procedures, staffing, and cleaning and disinfecting in response to a pandemic. The suite contains four documents in total: View documents

• Guidelines for Executives: 911 Center Pandemic Recommendations
• Guidelines for 911 Centers: Pandemic Planning
• Guidelines for 911 Centers: Pandemic Operating Procedures
• Guidelines for 911 Centers: Cleaning and Disinfecting During a Pandemic

COVID-19 Planning & Response Resources for PSAPs (May 2020)

• CISA - ECC Pandemic Executive Actions - 5.13.2020
• CISA - ECC Pandemic Procedures - 5.13.2020
• CISA - ECC Pandemic Planning - 5.13.2020
• NENA - COVID 2nd Wave COOP Template - 5.18.2020
• NENA - How 9-1-1 Is Changing in a COVID-19 World 

FEMA Fact Sheet Addresses PPE Needs in Non-Healthcare Settings (April 2020)

• FEMA - Coronavirus (COVID-19) Pandemic: Addressing PPE Needs in Non-Healthcare Setting

Healthy Hygiene & COVID-19 Pandemic Response Plan Documents (March 2020)

• State Emergency Operations Center’s ICS 208 Safety Plan
• Draft Memo issued by the National 9-1-1 Office
• COVID-19 Pandemic Response Plan template