Our role at the Minnesota Department of Public Safety division of Emergency Communication Networks (DPS-ECN) is to provide support and to help public safety communicators navigate through uncertain times. DPS-ECN is sharing the following recommendations and resources.
ECN Webinar Series Recordings (March 2021)
View ECN's Statewide Training Opportunities page for the ECN Webinar Series Recordings.
PSAP Documents (March 2021)
FBI - Telephony Denial of Service Attacks (TDoS) (February 2021)
Emergency Communications Security and Operational Recommendations (January 2021)
CISA Guidelines for 911 Centers: Pandemic document suite (June 2020)
Developed to support public safety partners across all levels of government when developing plans and actions regarding governance, procedures, staffing, and cleaning and disinfecting in response to a pandemic. The suite contains four documents in total: View documents
- Guidelines for Executives: 911 Center Pandemic Recommendations
- Guidelines for 911 Centers: Pandemic Planning
- Guidelines for 911 Centers: Pandemic Operating Procedures
- Guidelines for 911 Centers: Cleaning and Disinfecting During a Pandemic
COVID-19 Planning & Response Resources for PSAPs (May 2020)
FEMA Fact Sheet Addresses PPE Needs in Non-Healthcare Settings (April 2020)
Healthy Hygiene & COVID-19 Pandemic Response Plan Documents (March 2020)