ECN and our state APCO/NENA chapter, in coordination with the Office of Emergency Communications (OEC), will be offering a couple more free, full-day training sessions to provide PSAP managers and staff the background and tools needed to create PSAP-specific (COOP) plans. More information to come.

A COOP plan is a written document detailing required procedures should you need to evacuate your PSAP in the event of an emergency. The document establishes policy and guidance to continue essential functions of the PSAP for the duration of the emergency.

A comprehensive, functional COOP plan will be a requirement for each PSAP to submit with their County 911 Participation Plan.  Each county will be required to submit a COOP plan by March 31, 2018. The plans will then be presented for approval by the SECB in May 2018. 

Click the link below for the COOP Plan Template.