News Flash

*Statewide Newsflash (MNECB.org News)

Posted on: March 26, 2020

Resources and Documents from ECN for use in PSAP Facilities

Notice to Emergency Communications Personnel

Our role at the Minnesota Department of Public Safety division of Emergency Communication Networks (DPS-ECN) is to provide support and to help public safety communicators navigate through uncertain times. Due to the ongoing and evolving COVID-19 pandemic, DPS-ECN is sharing the following recommendations and resources for use at your PSAP facility.


CISA Guidelines for 911 Centers: Pandemic document suite (June 2020) 

Developed to support public safety partners across all levels of government when developing plans and actions regarding governance, procedures, staffing, and cleaning and disinfecting in response to a pandemic. The suite contains four documents in total: View documents

  • Guidelines for Executives: 911 Center Pandemic Recommendations
  • Guidelines for 911 Centers: Pandemic Planning
  • Guidelines for 911 Centers: Pandemic Operating Procedures
  • Guidelines for 911 Centers: Cleaning and Disinfecting During a Pandemic

COVID-19 Planning & Response Resources for PSAPs (May 2020)

FEMA Fact Sheet Addresses PPE Needs in Non-Healthcare Settings (April 2020)

Healthy Hygiene & COVID-19 Pandemic Response Plan Documents (March 2020)

View Emergency Communication Networks Bulletin
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